/* ============================================================
Condominio Playacar Fase 2 · playacarfase2.com
Sistema visual "Enlace Playacar": navy · selva · turquesa · oro
Tipografía: Montserrat (títulos, peso Black) · Poppins (texto)
Desarrollado por Riviera Maya Sostenible · 2026
============================================================ */
:root{
/* Colores institucionales del logo: azul #3858A5 · verde #65BC53 */
--azul:#3858A5; --verde:#65BC53;
--navy:#2A4583; --navy-dk:#1E3366; --selva:#3858A5; --selva-dk:#2C4786; --teal:#65BC53; --teal-lt:#EEF8EA;
--verde-dk:#4A9A39; --gold:#F57F17; --gold-lt:#FFF3E0; --ink:#1E2A3A; --mist:#5B6B7C; --line:#DDE3EA; --bg:#F5F7FA; --card:#FFFFFF;
--red:#D32F2F; --wa:#65BC53; --wa-dk:#4A9A39;
--r:14px; --shadow:0 6px 24px rgba(35,57,89,.10);
--font-t:'Montserrat',system-ui,sans-serif; --font-b:'Poppins',system-ui,sans-serif;
}
*{margin:0;padding:0;box-sizing:border-box}
html{scroll-behavior:smooth;-webkit-text-size-adjust:100%}
body{font-family:var(--font-b);background:var(--bg);color:var(--ink);line-height:1.65;font-size:15px}
h1,h2,h3,h4{font-family:var(--font-t);font-weight:800;letter-spacing:-.012em;line-height:1.18;color:var(--navy)}
h1{font-weight:900}
h1{font-size:clamp(28px,4.6vw,46px)} h2{font-size:clamp(24px,3.4vw,34px)} h3{font-size:clamp(17px,2vw,20px)}
p{margin:0 0 12px} a{color:var(--selva);text-decoration:none} a:hover{text-decoration:underline}
img{max-width:100%;display:block;height:auto}
.wrap{max-width:1120px;margin:0 auto;padding:0 20px}
.eyebrow{font-family:var(--font-t);font-size:11px;font-weight:800;letter-spacing:.16em;text-transform:uppercase;color:var(--teal);margin-bottom:10px}
.lead{font-size:17px;color:var(--mist);max-width:680px}
.badge{display:inline-block;font-family:var(--font-t);font-size:10px;font-weight:800;letter-spacing:.08em;text-transform:uppercase;padding:4px 10px;border-radius:20px;background:var(--gold-lt);color:#B35A00;vertical-align:middle}
.badge.teal{background:var(--teal-lt);color:var(--selva)}
section{padding:72px 0}
section.alt{background:var(--card)}
.section-head{max-width:720px;margin-bottom:34px}
.section-head p{color:var(--mist);font-size:16px}
.sr{position:absolute;left:-9999px}
/* Botones */
.btn{display:inline-flex;align-items:center;gap:9px;font-family:var(--font-t);font-weight:700;font-size:14px;padding:13px 22px;border-radius:12px;border:2px solid transparent;cursor:pointer;transition:transform .15s,box-shadow .15s,background .15s;text-decoration:none!important;line-height:1.2}
.btn:hover{transform:translateY(-1px);box-shadow:var(--shadow)}
.btn-primary{background:var(--selva);color:#fff} .btn-primary:hover{background:var(--selva-dk)}
.btn-navy{background:var(--navy);color:#fff} .btn-navy:hover{background:var(--navy-dk)}
.btn-wa{background:var(--wa-dk);color:#fff} .btn-wa:hover{background:#3E8530}
.btn-gold{background:var(--gold);color:#fff}
.btn-outline{background:transparent;border-color:var(--navy);color:var(--navy)} .btn-outline:hover{background:var(--navy);color:#fff}
.btn-light{background:#fff;color:var(--navy)}
.btn-sm{padding:9px 14px;font-size:12.5px;border-radius:9px}
.btn svg{width:18px;height:18px;flex-shrink:0}
.btn:disabled{opacity:.55;cursor:wait;transform:none;box-shadow:none}
/* ─── NAV ─── */
.nav{background:rgba(255,255,255,.96);backdrop-filter:blur(10px);-webkit-backdrop-filter:blur(10px);border-bottom:1px solid var(--line);position:sticky;top:0;z-index:100}
.nav .in{max-width:1120px;margin:0 auto;padding:12px 20px;display:flex;align-items:center;justify-content:space-between;gap:16px}
.nav .logo img{height:44px;width:auto}
.nav-links{display:flex;gap:22px;align-items:center;font-family:var(--font-t);font-size:13px;font-weight:600;color:var(--navy)}
.nav-links a{color:var(--navy)} .nav-links a:hover{color:var(--teal);text-decoration:none}
.nav-links a.active{color:var(--teal)}
.nav-links a.btn-primary{color:#fff} .nav-links a.btn-primary:hover{color:#fff}
.nav-links a.btn-outline:hover{color:#fff}
.nav .cta{margin-left:6px}
.burger{display:none;background:none;border:0;width:44px;height:44px;cursor:pointer;border-radius:10px}
.burger span{display:block;width:22px;height:2.5px;background:var(--navy);margin:5px auto;border-radius:2px;transition:.2s}
@media(max-width:900px){
.nav-links{display:none;position:absolute;left:0;right:0;top:100%;background:#fff;border-bottom:1px solid var(--line);flex-direction:column;align-items:stretch;gap:0;padding:8px 0 14px;box-shadow:var(--shadow)}
.nav-links a{padding:13px 24px;font-size:15px;border-top:1px solid var(--bg)}
.nav-links .cta{margin:12px 20px 0}
.nav.open .nav-links{display:flex}
.burger{display:block}
.nav.open .burger span:nth-child(1){transform:translateY(7.5px) rotate(45deg)}
.nav.open .burger span:nth-child(2){opacity:0}
.nav.open .burger span:nth-child(3){transform:translateY(-7.5px) rotate(-45deg)}
}
/* ─── HERO: foto de la entrada + tarjeta del canal (como el letrero en la calle) ─── */
.hero{position:relative;background:linear-gradient(135deg,var(--navy-dk) 0%,var(--azul) 70%,#4C6DBD 100%);color:#fff;overflow:hidden;isolation:isolate}
.hero .bg{position:relative;height:min(68vh,620px);min-height:380px;z-index:0}
.hero .bg img{width:100%;height:100%;object-fit:cover;object-position:center 48%}
.hero .bg::after{content:'';position:absolute;inset:0;background:linear-gradient(0deg,rgba(24,42,68,.5) 0%,rgba(24,42,68,0) 32%),linear-gradient(180deg,rgba(24,42,68,.18) 0%,rgba(24,42,68,0) 22%)}
.hero .bg img.logo-hero{position:absolute;top:26px;left:50%;transform:translateX(-50%);height:60px;width:auto;object-fit:contain;z-index:2;filter:drop-shadow(0 2px 10px rgba(0,0,0,.45))}
.hero .in{position:relative;z-index:1;max-width:1120px;margin:-110px auto 0;padding:0 20px 40px;display:grid;grid-template-columns:1.15fr .85fr;gap:40px;align-items:end}
.hero .copy{padding-top:132px}
.hero .copy h1{color:#fff;font-size:clamp(30px,4.6vw,50px);margin:0 0 14px;text-wrap:balance}
.hero .copy p{color:rgba(255,255,255,.9);font-size:16.5px;max-width:540px;margin:0 0 22px}
.hero .copy .acts{display:flex;gap:12px;flex-wrap:wrap}
.letrero{background:#fff;color:var(--ink);border-radius:18px;padding:26px 26px 22px;box-shadow:0 24px 60px rgba(0,0,0,.35);text-align:center;max-width:380px;justify-self:end;position:relative}
.letrero::before{content:'';position:absolute;left:50%;top:-40px;width:4px;height:40px;background:rgba(255,255,255,.8);transform:translateX(-50%);border-radius:2px}
.letrero .top{display:flex;align-items:center;justify-content:center;gap:10px;margin-bottom:12px}
.letrero .top img{height:34px;width:auto}
.letrero .top b{font-family:var(--font-t);font-size:12px;letter-spacing:.12em;text-transform:uppercase;color:var(--selva)}
.letrero h2{font-size:20px;font-weight:700;line-height:1.25;margin-bottom:12px}
.letrero .qr{width:200px;height:200px;margin:0 auto 10px;border-radius:12px}
.letrero small{display:block;color:var(--mist);font-size:12.5px;margin-bottom:14px}
.letrero .btn{width:100%;justify-content:center}
.letrero .garantia{margin-top:12px;padding-top:12px;border-top:1px solid var(--line);font-size:12px;color:var(--selva);font-weight:600}
@media(prefers-reduced-motion:no-preference){.letrero{animation:cuelga .9s cubic-bezier(.2,.8,.2,1) both}.letrero::before{animation:cuerda .9s ease-out both}}
@keyframes cuelga{from{opacity:0;transform:translateY(-28px)}to{opacity:1;transform:none}}
@keyframes cuerda{from{height:0}to{height:40px}}
@media(max-width:900px){.hero .bg{height:46vh;min-height:280px}.hero .in{grid-template-columns:1fr;gap:28px;margin-top:-60px;padding:0 20px 36px}.hero .copy{padding-top:0;order:2;text-align:center}.hero .copy p{margin-left:auto;margin-right:auto}.hero .copy .acts{justify-content:center}.letrero{order:1;justify-self:center;max-width:420px;width:100%}.hero .bg img.logo-hero{height:46px;top:18px}}
/* Franja de emergencias */
.emg-bar{background:var(--red);color:#fff}
.emg-bar .in{max-width:1120px;margin:0 auto;padding:11px 20px;display:flex;align-items:center;justify-content:center;gap:10px 22px;flex-wrap:wrap;font-size:14px}
.emg-bar b{font-family:var(--font-t);font-weight:900}
.emg-bar a{color:#fff;font-family:var(--font-t);font-weight:800;background:rgba(255,255,255,.18);padding:6px 12px;border-radius:8px;text-decoration:none!important;display:inline-flex;align-items:center;gap:7px}
.emg-bar a:hover{background:rgba(255,255,255,.3)}
.emg-bar svg{width:16px;height:16px}
/* Por qué el canal */
.porque{display:grid;grid-template-columns:1fr 1fr;gap:40px;align-items:center}
.porque ul{list-style:none;display:grid;gap:10px;margin:18px 0 22px}
.porque li{display:flex;gap:12px;align-items:flex-start;font-size:15.5px}
.porque li svg{width:22px;height:22px;flex-shrink:0;color:var(--teal);margin-top:2px}
.porque .pasos-canal{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:26px}
.porque .pasos-canal h3{font-size:16px;margin-bottom:14px}
.porque .pasos-canal ol{list-style:none;display:grid;gap:14px;counter-reset:p}
.porque .pasos-canal li{counter-increment:p;display:grid;grid-template-columns:36px 1fr;gap:12px;align-items:start;font-size:14.5px}
.porque .pasos-canal li::before{content:counter(p);width:36px;height:36px;border-radius:50%;background:var(--navy);color:#fff;font-family:var(--font-t);font-weight:900;display:grid;place-items:center}
.porque .cita{margin-top:14px;font-size:14px;color:var(--mist);font-style:italic;border-left:3px solid var(--gold);padding-left:12px}
@media(max-width:820px){.porque{grid-template-columns:1fr;gap:26px}}
/* ─── CANAL WHATSAPP ─── */
.canal{background:linear-gradient(160deg,#F2FBF9,#fff 60%);border:1px solid var(--line);border-radius:22px;padding:40px;display:grid;grid-template-columns:1.2fr .8fr;gap:40px;align-items:center;box-shadow:var(--shadow)}
.canal .qr{text-align:center}
.canal .qr img{width:min(100%,260px);margin:0 auto;border-radius:14px;border:6px solid #fff;box-shadow:var(--shadow)}
.canal .qr small{display:block;margin-top:10px;color:var(--mist);font-size:12px}
.canal ul{list-style:none;margin:16px 0 22px;display:grid;gap:9px}
.canal li{display:flex;gap:10px;align-items:flex-start;font-size:15px}
.canal li::before{content:'';width:9px;height:9px;border-radius:50%;background:var(--teal);margin-top:9px;flex-shrink:0}
.canal .acciones{display:flex;gap:12px;flex-wrap:wrap}
.pill{display:inline-flex;align-items:center;gap:7px;font-family:var(--font-t);font-size:11px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;background:var(--teal-lt);color:var(--selva);padding:6px 12px;border-radius:20px}
@media(max-width:820px){.canal{grid-template-columns:1fr;padding:26px 20px}.canal .qr{order:-1}}
/* ─── FEATURE (foto + texto) ─── */
.feature{display:grid;grid-template-columns:1fr 1fr;background:var(--card);border:1px solid var(--line);border-radius:var(--r);overflow:hidden;margin-top:40px}
.feature-img{position:relative;min-height:320px}
.feature-img img{position:absolute;inset:0;width:100%;height:100%;object-fit:cover}
.feature-txt{padding:36px 34px;display:flex;flex-direction:column;justify-content:center}
.feature-txt .sci{font-size:13px;font-style:italic;color:var(--mist);margin-bottom:8px}
.feature-txt h3{font-size:23px;font-weight:700;margin-bottom:12px}
.feature-pleca{margin-top:14px;background:var(--gold-lt);border-left:4px solid var(--gold);border-radius:6px;padding:12px 16px;font-size:14px}
.feature-pleca b{color:var(--navy)}
.feature.reverse .feature-img{order:2}
@media(max-width:840px){.feature,.feature.reverse{grid-template-columns:1fr}.feature.reverse .feature-img{order:0}.feature-img{min-height:240px}.feature-txt{padding:26px 22px}}
/* ─── IDENTIDAD ─── */
.identidad{display:grid;grid-template-columns:1.2fr .8fr;gap:48px;align-items:start}
.identidad p{font-size:16px}
.identidad p b{color:var(--selva)}
.side{border-left:3px solid var(--teal);padding-left:22px;display:grid;gap:18px}
.side b{display:block;font-family:var(--font-t);font-size:11px;letter-spacing:.14em;text-transform:uppercase;color:var(--navy);margin-bottom:3px}
.side span{font-size:14.5px;color:var(--ink)}
@media(max-width:820px){.identidad{grid-template-columns:1fr;gap:28px}}
/* ─── ASÍ CUIDAMOS ─── */
.reglas{display:grid;grid-template-columns:1fr 1fr;gap:0 48px;background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:10px 34px}
.regla{display:grid;grid-template-columns:92px 1fr;gap:20px;align-items:start;padding:26px 0;border-bottom:1px solid var(--line)}
.regla img{width:92px;height:92px}
.regla h3{font-size:17px;font-weight:700;margin-bottom:6px}
.regla p{font-size:14.5px;color:var(--mist);margin:0}
.regla p b{color:var(--ink)}
.regla .nota{display:block;margin-top:10px;font-size:12.5px;color:#8A4B00;background:var(--gold-lt);padding:8px 11px;border-radius:8px}
@media(min-width:901px){.regla:nth-last-child(-n+2){border-bottom:0}}
@media(max-width:900px){.reglas{grid-template-columns:1fr;padding:6px 22px}.regla:last-child{border-bottom:0}}
@media(max-width:480px){.regla{grid-template-columns:70px 1fr;gap:14px}.regla img{width:70px;height:70px}}
.reglas-mini{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin-top:16px}
.mini{display:flex;gap:14px;align-items:flex-start;background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:18px}
.mini .ic{width:52px;height:52px;border-radius:50%;flex-shrink:0;display:grid;place-items:center;border:4px solid var(--selva);background:#fff}
.mini .ic.red{border-color:var(--red)} .mini .ic.navy{border-color:var(--navy)}
.mini .ic svg{width:26px;height:26px}
.mini h4{font-size:14.5px;font-weight:700;margin-bottom:4px}
.mini p{font-size:13px;color:var(--mist);margin:0}
.franja{margin-top:28px;background:var(--navy);color:#fff;border-radius:var(--r);padding:18px 22px;display:flex;flex-wrap:wrap;gap:10px 22px;align-items:center;justify-content:center;font-family:var(--font-t);font-weight:600;font-size:13px}
.franja span{display:inline-flex;align-items:center;gap:8px}
.franja img{width:28px;height:28px;background:#fff;border-radius:50%}
@media(max-width:900px){.reglas-mini{grid-template-columns:1fr 1fr}}
@media(max-width:560px){.reglas-mini{grid-template-columns:1fr}}
/* ─── REQUERIMIENTOS ─── */
.pasos{display:grid;grid-template-columns:repeat(3,1fr);gap:16px;margin:26px 0}
.paso{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:24px 22px;position:relative}
.paso .n{font-family:var(--font-t);font-weight:900;font-size:34px;color:var(--teal);line-height:1;margin-bottom:10px}
.paso h3{font-size:16px;font-weight:700;margin-bottom:6px} .paso p{font-size:14px;color:var(--mist);margin:0}
.aviso-unico{background:var(--navy);color:#fff;border-radius:var(--r);padding:22px 26px;display:grid;grid-template-columns:1fr auto;gap:18px;align-items:center}
.aviso-unico p{margin:0;font-size:15px} .aviso-unico b{color:#A9E292}
.emergencia{display:flex;gap:16px;align-items:center;background:#FFF4F4;border:1.5px solid #F5C2C2;border-radius:var(--r);padding:18px 20px;margin-top:18px}
.emergencia .ic{width:48px;height:48px;border-radius:50%;background:var(--red);color:#fff;display:grid;place-items:center;flex-shrink:0;font-size:24px}
.emergencia b{font-family:var(--font-t);color:var(--red);display:block;font-size:15px}
.emergencia p{margin:0;font-size:14px;color:var(--ink)}
.emergencia .num{font-family:var(--font-t);font-weight:900;font-size:22px;color:var(--navy);white-space:nowrap;margin-left:auto}
.emergencia .num a{color:var(--navy)}
@media(max-width:860px){.pasos{grid-template-columns:1fr}.aviso-unico{grid-template-columns:1fr}.emergencia{flex-wrap:wrap}.emergencia .num{margin-left:0}}
/* ─── ENLACES / BIBLIOTECA ─── */
.tabs{display:flex;gap:8px;flex-wrap:wrap;margin:18px 0 22px}
.tab{font-family:var(--font-t);font-weight:800;font-size:13px;padding:9px 16px;border-radius:30px;border:1.5px solid var(--line);background:#fff;color:var(--navy);cursor:pointer}
.tab.active{background:var(--navy);border-color:var(--navy);color:#fff}
.docs{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:18px}
.doc{background:var(--card);border:1px solid var(--line);border-radius:var(--r);overflow:hidden;cursor:pointer;transition:transform .15s,box-shadow .15s;display:flex;flex-direction:column}
.doc:hover{transform:translateY(-3px);box-shadow:var(--shadow)}
.doc .thumb{aspect-ratio:3/4;background:#E8EEF0 url('data:image/svg+xml;utf8,') center/48px no-repeat;position:relative;overflow:hidden}
.doc .thumb img{width:100%;height:100%;object-fit:cover;object-position:top}
.doc .cat{position:absolute;top:10px;left:10px;font-family:var(--font-t);font-size:10px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;background:rgba(35,57,89,.9);color:#fff;padding:4px 9px;border-radius:20px}
.doc .body{padding:14px 16px 16px;display:flex;flex-direction:column;gap:4px;flex:1}
.doc h3{font-size:14.5px;font-weight:700;line-height:1.3}
.doc small{color:var(--mist);font-size:12px}
.doc .open{margin-top:auto;padding-top:8px;font-family:var(--font-t);font-weight:800;font-size:12.5px;color:var(--teal)}
.doc.destacado{grid-column:span 2}
@media(max-width:560px){.docs{grid-template-columns:1fr 1fr;gap:12px}.doc.destacado{grid-column:span 2}}
/* Visor */
.visor{position:fixed;inset:0;background:rgba(30,51,102,.96);z-index:300;display:none;padding:20px}
.visor.open{display:flex;flex-direction:column}
.visor .bar{display:flex;align-items:center;gap:12px;color:#fff;padding:0 4px 12px}
.visor .bar h3{color:#fff;font-size:16px;flex:1;line-height:1.3}
.visor .bar a,.visor .bar button{font-family:var(--font-t);font-weight:800;font-size:12.5px;color:#fff;background:rgba(255,255,255,.15);border:0;padding:9px 14px;border-radius:9px;cursor:pointer;text-decoration:none!important}
.visor iframe{flex:1;width:100%;border:0;border-radius:12px;background:#fff}
@media(max-width:600px){.visor{padding:10px}.visor .bar h3{font-size:13.5px}.visor .bar a.sec{display:none}}
/* ─── GOBERNANZA ─── */
.areas{display:grid;grid-template-columns:repeat(4,1fr);gap:12px}
.area{background:var(--card);border:1px solid var(--line);border-radius:12px;padding:16px 16px}
.area h3{font-size:14px;font-weight:700;margin-bottom:4px} .area p{font-size:12.5px;color:var(--mist);margin:0}
.pilares{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-top:14px}
.pilar{background:var(--teal-lt);border-radius:12px;padding:16px}
.pilar .ic{font-size:22px;display:block;margin-bottom:6px}
.pilar h3{font-size:14px;color:var(--selva);margin-bottom:4px} .pilar p{font-size:12.5px;color:var(--ink);margin:0}
.nota-revision{margin-top:18px;font-size:13.5px;color:var(--mist);font-style:italic;max-width:720px}
@media(max-width:900px){.areas,.pilares{grid-template-columns:1fr 1fr}}
@media(max-width:480px){.areas,.pilares{grid-template-columns:1fr}}
/* ─── MAGAZINE ─── */
.mag{display:grid;grid-template-columns:.9fr 1.1fr;gap:34px;align-items:center}
.mag .cover{position:relative;border-radius:var(--r);overflow:hidden;box-shadow:var(--shadow)}
.mag .cover img{width:100%}
.mag .cover .num{position:absolute;top:14px;right:14px;font-family:var(--font-t);font-size:11px;font-weight:800;background:rgba(35,57,89,.9);color:#fff;padding:5px 10px;border-radius:20px}
.mag .logo-mag{height:46px;width:auto;margin-bottom:14px}
.mag-links{display:flex;gap:12px;flex-wrap:wrap;margin-top:18px}
.boletin{background:var(--navy);color:#fff;border-radius:var(--r);padding:18px 22px;margin:18px 0}
.boletin b{color:#A9E292}
.boletin p{margin:0;font-size:14.5px}
@media(max-width:820px){.mag{grid-template-columns:1fr}.mag .cover{max-width:380px}}
/* ─── GALERÍA ─── */
.galeria{columns:4 220px;column-gap:12px}
.galeria figure{break-inside:avoid;margin:0 0 12px;border-radius:10px;overflow:hidden;background:var(--card);border:1px solid var(--line)}
.galeria img{width:100%;transition:transform .5s}
.galeria figure:hover img{transform:scale(1.04)}
.galeria figcaption{font-size:11.5px;color:var(--mist);padding:7px 10px 9px}
.galeria-invite{margin-top:30px;padding:18px 20px;background:var(--teal-lt);border-radius:var(--r);font-size:14px;max-width:720px}
/* ─── FOOTER ─── */
footer{background:var(--navy-dk);color:#B9C6D6;padding:50px 0 26px;font-size:13.5px}
footer .cols{display:grid;grid-template-columns:1.3fr 1fr 1fr;gap:34px;margin-bottom:34px}
footer .logo-f{height:54px;width:auto;margin-bottom:14px}
footer h4{color:#fff;font-size:12px;letter-spacing:.14em;text-transform:uppercase;margin-bottom:12px}
footer a{color:#DCE6F2} footer a:hover{color:#A9E292}
footer ul{list-style:none;display:grid;gap:7px}
footer .legal{border-top:1px solid rgba(255,255,255,.12);padding-top:18px;font-size:12px;color:#8FA2B8;display:flex;flex-wrap:wrap;gap:8px 20px;justify-content:space-between;align-items:center}
footer .legal b{color:#DCE6F2;font-weight:600}
footer .legal .rms{display:inline-flex;align-items:center;gap:8px}
@media(max-width:820px){footer .cols{grid-template-columns:1fr;gap:24px}}
/* ─── FORMULARIO / PANEL (compartido) ─── */
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:28px;box-shadow:var(--shadow)}
.card h2{font-size:22px;margin-bottom:6px}
.sub{font-size:13.5px;color:var(--mist);margin-bottom:10px}
fieldset{border:0;margin-top:22px;padding-top:16px;border-top:1px dashed var(--line)}
fieldset:first-of-type{border-top:0;margin-top:4px;padding-top:0}
legend{font-family:var(--font-t);font-size:11px;font-weight:800;color:var(--teal);text-transform:uppercase;letter-spacing:.1em;padding:0;margin-bottom:2px}
label{display:block;font-family:var(--font-t);font-size:13px;font-weight:800;margin:14px 0 6px;color:var(--navy)}
label .req{color:var(--gold)}
label .hint{display:block;font-family:var(--font-b);font-weight:400;color:var(--mist);font-size:12.5px;margin-top:2px}
input[type=text],input[type=email],input[type=tel],input[type=url],input[type=password],select,textarea{width:100%;padding:12px 14px;border:1.5px solid var(--line);border-radius:10px;font-family:var(--font-b);font-size:15px;color:var(--ink);background:#FDFEFE;transition:border .2s}
textarea{min-height:96px;resize:vertical}
input:focus,select:focus,textarea:focus{outline:none;border-color:var(--teal);box-shadow:0 0 0 3px rgba(0,180,160,.14)}
input[aria-invalid=true],select[aria-invalid=true],textarea[aria-invalid=true]{border-color:var(--red)}
.row2{display:grid;grid-template-columns:1fr 1fr;gap:0 16px}
.row3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:0 16px}
@media(max-width:600px){.row2,.row3{grid-template-columns:1fr}}
.chips{display:flex;gap:8px;flex-wrap:wrap;margin-top:6px}
.chip{position:relative}
.chip input{position:absolute;opacity:0;inset:0;cursor:pointer}
.chip span{display:block;padding:10px 16px;border:1.5px solid var(--line);border-radius:30px;font-family:var(--font-t);font-weight:800;font-size:13px;color:var(--navy);background:#fff;cursor:pointer}
.chip input:checked+span{background:var(--navy);border-color:var(--navy);color:#fff}
.chip input:focus-visible+span{box-shadow:0 0 0 3px rgba(0,180,160,.3)}
.foto-box{border:1.5px dashed var(--line);border-radius:10px;padding:18px;text-align:center;background:#FAFDFD;cursor:pointer}
.foto-box:hover{border-color:var(--teal)} .foto-box input{display:none}
.foto-box .txt{font-size:13px;color:var(--mist);margin-top:4px}
.foto-preview{margin-top:10px;max-height:200px;border-radius:8px;display:none}
.consent{display:flex;align-items:flex-start;gap:10px;margin-top:18px;padding:14px;background:var(--gold-lt);border-radius:10px}
.consent input{width:20px;height:20px;margin-top:2px;accent-color:var(--gold);flex-shrink:0}
.consent label{margin:0;font-family:var(--font-b);font-weight:500;font-size:13.5px;color:var(--ink)}
.msg{margin-top:18px;padding:16px 18px;border-radius:10px;font-size:14px;line-height:1.5;display:none}
.msg.ok{display:block;background:var(--teal-lt);color:var(--selva);border:1px solid var(--teal)}
.msg.err{display:block;background:#FFEBEE;color:#B71C1C;border:1px solid #EF9A9A}
.msg .folio{font-family:var(--font-t);font-weight:900;font-size:30px;display:block;margin:6px 0;color:var(--navy)}
.msg a.btn{margin-top:10px}
details.info{background:var(--teal-lt);border-radius:10px;padding:14px 18px;margin-bottom:14px}
details.info summary{cursor:pointer;font-family:var(--font-t);font-weight:800;font-size:14px;color:var(--selva);list-style:none}
details.info summary::-webkit-details-marker{display:none}
details.info summary::after{content:'▾';float:right;color:var(--mist)} details.info[open] summary::after{content:'▴'}
details.info .txt{font-size:13.5px;margin-top:10px} details.info .txt p{margin-bottom:8px}
/* Folio / hilo */
.estado{display:inline-flex;align-items:center;gap:7px;font-family:var(--font-t);font-weight:800;font-size:12px;padding:6px 12px;border-radius:20px;background:#E3F2FD;color:#0D47A1}
.estado.en-revision{background:#EDE7F6;color:#4527A0} .estado.en-atencion{background:#FFF8E1;color:#B35A00} .estado.resuelto{background:#D9F2E3;color:#1B5E20} .estado.cerrado{background:#E0E0E0;color:#424242} .estado.escalado{background:#FFE0B2;color:#E65100} .estado.no-procede{background:#F5F5F5;color:#616161}
.hilo{display:grid;gap:12px;margin-top:18px}
.burbuja{max-width:88%;padding:14px 16px;border-radius:14px;font-size:14.5px;background:#fff;border:1px solid var(--line)}
.burbuja.residente{align-self:flex-end;background:var(--teal-lt);border-color:#BFE9E1;border-bottom-right-radius:4px}
.burbuja.playacar{align-self:flex-start;background:#fff;border-bottom-left-radius:4px}
.burbuja.estatus{align-self:center;background:transparent;border:0;color:var(--mist);font-size:12.5px;text-align:center;padding:4px}
.burbuja .meta{font-family:var(--font-t);font-size:11px;font-weight:800;color:var(--navy);margin-bottom:4px;display:flex;gap:8px;justify-content:space-between}
.burbuja .meta small{font-weight:600;color:var(--mist)}
.kv{display:grid;grid-template-columns:150px 1fr;gap:6px 14px;font-size:14px}
.kv dt{color:var(--mist)} .kv dd{margin:0;word-break:break-word}
@media(max-width:560px){.kv{grid-template-columns:1fr}.kv dt{font-size:12px;margin-top:6px}}
/* Panel */
.panel-top{display:flex;gap:12px;align-items:center;flex-wrap:wrap;margin-bottom:16px}
.panel-top input,.panel-top select{width:auto;min-width:160px;padding:9px 12px;font-size:14px}
.tabla{width:100%;border-collapse:collapse;background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden;font-size:13.5px}
.tabla th{font-family:var(--font-t);font-size:11px;letter-spacing:.08em;text-transform:uppercase;text-align:left;padding:12px 12px;background:var(--navy);color:#fff}
.tabla td{padding:11px 12px;border-top:1px solid var(--line);vertical-align:top}
.tabla tr:hover td{background:#F7FAFA;cursor:pointer}
.tabla .f{font-family:var(--font-t);font-weight:800;color:var(--navy);white-space:nowrap}
.sem{font-weight:700;white-space:nowrap}
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:18px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:12px;padding:14px 16px}
.kpi b{font-family:var(--font-t);font-size:26px;font-weight:900;color:var(--navy);display:block;line-height:1}
.kpi small{color:var(--mist);font-size:12px}
@media(max-width:800px){.kpis{grid-template-columns:1fr 1fr}.tabla thead{display:none}.tabla td{display:block;border-top:0;padding:4px 14px}.tabla tr{display:block;border-top:1px solid var(--line);padding:10px 0}}
.drawer{position:fixed;inset:0;background:rgba(24,42,68,.5);z-index:200;display:none;justify-content:flex-end}
.drawer.open{display:flex}
.drawer .pane{width:min(720px,100%);background:var(--bg);height:100%;overflow:auto;padding:22px 22px 60px;box-shadow:-8px 0 30px rgba(0,0,0,.25)}
.drawer .close{float:right;background:#fff;border:1px solid var(--line);border-radius:50%;width:38px;height:38px;cursor:pointer;font-size:18px}
.ctrl{display:grid;grid-template-columns:1fr 1fr;gap:10px 14px;margin-top:10px}
.ctrl label{margin:0 0 4px}
@media(max-width:560px){.ctrl{grid-template-columns:1fr}}
.toast{position:fixed;bottom:20px;left:50%;transform:translateX(-50%);background:var(--navy);color:#fff;padding:12px 18px;border-radius:10px;font-size:14px;z-index:400;display:none;box-shadow:var(--shadow)}
.toast.show{display:block}
/* Páginas interiores */
.page-head{background:linear-gradient(135deg,var(--navy-dk),var(--azul) 70%,#4C6DBD);color:#fff;padding:42px 0 38px}
.page-head h1{color:#fff;font-size:clamp(26px,4vw,38px)} .page-head p{color:rgba(255,255,255,.85);max-width:700px;margin:8px 0 0;font-size:16px}
.page-head .eyebrow{color:#A9E292}
.narrow{max-width:760px;margin:0 auto;padding:0 20px}
.prose h2{font-size:20px;margin:26px 0 8px} .prose p,.prose li{font-size:15px} .prose ul{padding-left:20px;margin-bottom:12px}
/* ─── CENTRO DE ACOPIO ─── */
.acopio{display:grid;grid-template-columns:1.3fr .7fr;gap:40px;align-items:start;background:var(--card);border:1px solid var(--line);border-radius:22px;padding:40px;box-shadow:var(--shadow)}
.acopio-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px 20px;margin-top:20px}
.mat{padding:12px 14px;border-left:3px solid var(--verde);background:#F7FBF5;border-radius:0 10px 10px 0}
.mat b{display:block;font-family:var(--font-t);font-size:13.5px;color:var(--navy);margin-bottom:2px}
.mat span{font-size:13px;color:var(--ink);line-height:1.45}
.acopio-side{display:grid;gap:18px}
.aliado{background:#fff;border:1px solid var(--line);border-radius:14px;padding:18px;text-align:center}
.aliado small{display:block;font-family:var(--font-t);font-size:11px;letter-spacing:.14em;text-transform:uppercase;color:var(--mist);margin-bottom:10px}
.aliado img{max-width:220px;margin:0 auto}
.checks{list-style:none;display:grid;gap:10px;background:var(--teal-lt);border-radius:14px;padding:18px 20px}
.checks li{font-size:14px;color:var(--ink);padding-left:26px;position:relative}
.checks li::before{content:'';position:absolute;left:0;top:5px;width:16px;height:16px;border-radius:50%;background:var(--verde);background-image:url('data:image/svg+xml;utf8,');background-size:11px;background-position:center;background-repeat:no-repeat}
@media(max-width:860px){.acopio{grid-template-columns:1fr;padding:26px 20px}.acopio-grid{grid-template-columns:1fr}}